Wednesday, March 13, 2013

FREE APQC Webinar: Protecting Your Knowledge and Expertise


Although I am a strong advocate of the Consortium for Service Innovation's Knowledge Centered Support (KCS) Methodology for Knowledge Management, especially in Service Organizations within larger Enterprises, there are a few other organizations that have contributed greatly to the study and practice of Knowledge Management.

One organization I'm a member of is the APQC (from their website):

"APQC (American Productivity & Quality Center) is a member-based nonprofit and one of the world’s leading proponents of business benchmarking, best practices, and knowledge management research...