The truth is that even though Social Media offers marketers a wealth of data that almost no other marketing channel provides about our customers, the tools we have to analyze, report, and act on that data have not kept up with the pace of development of the various social media platforms.
IBM has recently released a fantastic set of resources that help to illuminate how you can use a scientific & quantifiable approach to tracking these Social Media Metrics. They are based on IBM's new approach to Social Business & Analytics and outline steps you can begin working on today to develop and execute a Social Media Strategy that is based on HARD DATA instead of the guesswork we're so used to in this space.
- White Paper: IBM Social Analytics: The Science behind Social Media Marketing
- Webinar: Social Analytics - Putting the Science into Social Business
You can also catch a really insightful conversation with IBM's Deepak Advani, VP of Products and Solutions on the importance of Social Analytics below.
BONUS: Slideshare Deck from the Webinar Presentation Social Analytics - Putting the Science into Social Business
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ReplyDeleteThank you for the feedback, Marie.
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